Last updated: Wednesday, August 19, 2026
What information we collect
We collect personal information only when you voluntarily provide it to us, through:
- The Contact Us form — name, email address, phone number, and your message
- The Join Us volunteer form — name, email address, phone number, city, languages spoken, and any additional information you choose to share
- The homepage email subscription box — your email address, if you choose to subscribe for updates
We do not collect personal information automatically through tracking, analytics, or advertising cookies beyond what is required for the site to function.
Photography of children at our events
As part of our programs, we take photographs at our events, some of which may include children. We only photograph children with the consent of a parent or guardian, obtained either verbally or, where applicable, as part of our event registration forms.
Photos may be used on our website, social media, and other promotional materials to share our work and impact. If you are a parent or guardian and would like a photo of your child removed, please contact us at info@truelight.al and we will address your request.
How we use your information
Information submitted through our forms is sent directly to our email inbox and used only for the purpose you submitted it for — for example, responding to your inquiry, discussing volunteer opportunities, or sending occasional updates if you’ve subscribed. We do not sell, rent, or share your personal information with third parties.
Third-party services
Our Contact Us, About Us, and Join Us pages include an embedded Google Map to help you find our location. Google may process data related to your use of that embedded map according to its own privacy policy. We do not use any other third-party data-processing services on this site.
How long we keep your information
We retain personal information submitted through our forms only for as long as necessary to respond to your inquiry or maintain our relationship with you (for example, as an ongoing volunteer). If you’d like us to delete information you’ve submitted, you can contact us using the details below.
Your rights
You may contact us at any time to ask what personal information we hold about you, to request a correction, or to request that it be deleted.
Contact us
If you have any questions about this privacy policy or how your information is handled, please contact us at:
Email: info@truelight.al